Tivaro is dedicated to ensuring your business operations run smoothly. Access our multi-channel support infrastructure below.
Connect with our support engineers in real-time via Facebook Messenger or in-app widget.
Initiate ChatSubmit a formal ticket for complex technical issues or account inquiries.
support@tivaro.appDirect line for PRO and Enterprise tier users. Available Monday to Friday, 9:00 AM - 6:00 PM PHT.
+63 912 345 6789We hold ourselves to high standards of reliability and responsiveness.
We target a response time of under 4 hours for priority tickets and under 24 hours for standard inquiries.
We maintain a 99.9% uptime track record, backed by robust cloud infrastructure and real-time monitoring.
Standard operating inquiries and solutions.
You can upgrade directly from your account settings. Navigate to the "Billing" or "Subscription" section, select your preferred plan, and proceed with payment processing via our authorized gateway.
Yes, Tivaro is designed to support local taxation formats, including VAT calculations and invoice generation compliant with standard accounting practices.
All data is transmitted via secure SSL encryption and stored in encrypted databases. We perform regular security audits and maintain strict access controls to ensure data integrity.